Back to the List
44 Comments

5 Online Tools I Use to Grow My Consulting Firm

The right tools can multiply the effectiveness of your efforts, enabling you to grow your consulting firm’s revenue and profit faster. Since I’m frequently asked what tools I’ve used to build my practice, I’ve compiled a short list of business tools that my team employs day in and day out to bring in more clients, more projects and larger engagements.

Join.me or GoToMeeting

If you target clients around the country (or world), in-person meetings are often infeasible or impractical. We conduct extremely effective, virtual meetings that engage prospects using join.me (we used to use GoToMeeting; both are good). These tools allow us to work with a whiteboard, sketching out ideas and responding to the prospect with frameworks and “instagraphics” on the fly. Virtually everything I do involves a team that isn’t on site, and join.me is perfect for hammering out a project plan, reviewing an idea and perfecting a presentation.

joinme

Pipedrive.com

Want to consistently improve at anything? Then you must track your efforts and progress. Hulking giants at the gym note every rep and every pound hefted. Internet marketers analyze every promotion and mouse click. Consultants like you and me need to track our outreach efforts and prospects’ movement through the pipeline. There are plenty of great CRM applications including the giants like Salesforce.com. Personally, I use Pipedrive.com. It’s simple, intuitive and, while most CRM software is really built for the sales manager, Pipedrive caters to the person drumming up business.

ScheduleOnce.com

I detest the calendar dance. It sounds like, “You can’t do Wednesday at [4:00]? Okay, can you talk Thursday at [9:00] or [10:00]? No, well, uh… what about next Monday afternoon?” Talk about an energy-suck! For the past couple of years, any client or prospect that wants to meet with me is directed to my online calendar, powered by ScheduleOnce. It sidesteps the calendar dance and integrates seamlessly into my team’s workflow. Instead of missing prospect meetings because the frustration of finding a common time derails the process, prospects immediately see me as being flexible and easy to work with.

Mindjet.com

Everyone thinks, plans, and organizes differently. For me, mindmaps are the go-to format. They corral my thinking about projects, articles (including this blog), processes and more. Even my daily to-do list sits in a mindmap. Again, there are plenty of fine mindmapping applications and I highly recommend you use one like Mindjet that is resident on your desktop as well as online. Mindjet is not without flaws, but overall it’s robust and team-friendly. (One downside to Mindjet is that the Mac version of the desktop application doesn’t play nicely with the rest of the team.)

Upwork.com

The best tool, of course, is another person who is better than you at whatever task you’re undertaking. Tapping others’ talents to multiply your effectiveness is the epitome of leverage. For every task on your to-do list, ask, “Could someone else do this faster and either well-enough or better than me?” If the answer is yes, then seek out that someone else. I’ve spent almost $100k in the past couple of years on contractors found through Upwork. Online marketplaces abound: oDesk, Freelancer.com, and Guru.com are a few respected alternatives. For editing work, I’m a fan of scribendi.com. Regardless of the platform, to enjoy outstanding results always write a good project description, review portfolios and feedback on candidates, and, for big projects, hire a few folks to work on a pilot or sample.

i'm_delegating

These five, online tools have proven to be invaluable for my firm’s growth. What are YOU using to fuel your firm’s success? My readers and I want to learn from you. Please post your favorite online resource below.


 

44 Comments
  1. Jennifer Leake
    June 25, 2015 at 2:12 pm Reply

    David – Have you tried ZOOM.us as a meeting tool? I have had great meetings and results with it.

    • David A. Fields
      June 25, 2015 at 3:59 pm Reply

      Jennifer, I haven’t tried Zoom.us as a meeting tool. I’ll definitely look into it, though. Thanks for the suggestion.

  2. Dan Janal
    June 26, 2016 at 7:03 pm Reply

    Canva.com or snappa.io to create graphics for ads, blog headers, LinkedIn headers for posts, anything visual. They have pre-formatted sizes for each social media activity so you don’t have to guess at the size and you don’t have to settle for one-size-really doesn’t fit all. They also have templates and clip art and photos to get you started (some free, some $1).

    • David A. Fields
      June 27, 2016 at 5:44 pm Reply

      Cool, Dan. I’ve heard of Canva and people on my team have used that service, but snappa.io is new to me. I’ll definitely check it out. Pre-formatted is a good thing! Thank you for telling everyone about another great resource.

  3. Margery
    December 19, 2016 at 4:00 pm Reply

    Hi David,
    Love reading your blogs and reading the suggestions from the comments! I wanted to know if anyone has any suggestions for software to use for drafting contracts or business plans for clients?

    • David A. Fields
      December 19, 2016 at 4:13 pm Reply

      Interesting question, Margery. Can you give more specifics around what you’re trying to do? From what I can tell, most consultants (including me) have a template or two they follow for contracts and plans. What are you envisioning the software would do?

      • Margery
        December 20, 2016 at 11:11 am Reply

        I’m thinking of a software that would allow me to create templates for forms or contracts that I can send to my clients & allow them to sign it or fill it out.

        I want to be able to send clients a form/contract & allow them to complete it & be able to submit it or send it back to me in the same format they received it.

        I know Adobe has fillable forms but I have not had any experience with it so I wanted to see if anyone else had personal experience using it or something else.

        • David A. Fields
          December 20, 2016 at 7:10 pm

          Margery, it’s possible you’re overcomplicating this. (Or, as one of my early mentors told me, “you’re over-egging the omelet.”) When you send a proposal for a client, all they need to do is indicate which alternative and/or options they’re taking and provide a signature.

          In fact, they can even just email your proposal back with a note that says, “This email serves as my electronic agreement to proceed with the project as outlined in the attached proposal. We have chosen to go ahead with Alternative #3 and are selecting the success-fee structure.” That and a check are all you need.

  4. Anatoli Naoumov
    December 1, 2017 at 4:11 pm Reply

    Any suggestions for overall time / project management?
    I run into difficulty in keeping balance between activities to stay focused. I could use a service to keep track of what I intend to do on different areas of business, like client projects, Sales&Marketing, Edu, Networking, etc. Each area may have several projects, each project has milestones, tasks and deadlines. It’s a handful altogether.

    • David A. Fields
      December 3, 2017 at 10:50 am Reply

      Anatoli, there are myriad approaches, systems and tools for keeping track of activities, managing projects, setting priorities, etc. Everything from a to-do list on a piece of paper tucked in your pocket, to complex Agile software packages.

      My sense is the multitude of tools exists because: 1) no one has it completely figured out; 2) thinking and information organizing styles vary widely from person to person; 3) limited cognitive capacity makes any/every system fail.

      All of that said, my team started using a product called Redbooth a couple of months ago and we are having a lot of success with it. It’s more sophisticated and powerful than Trello, but not insanely complex or overbuilt. Give it a try and let me know whether it’s helpfulf for you.

      • Anatoli Naoumov
        December 4, 2017 at 9:36 am Reply

        Thank you, David. Will check it.

  5. Mark
    April 11, 2018 at 9:10 am Reply

    I’m always trying new apps. I have a folder on my browser called “Cool Apps” and when I see an interesting app, I bookmark it and research later. To find really cool, new apps, get the Zapier newsletter. I think they integrate with over 1,000 apps now. Heavy use of computer robots allows me to leverage my time and staff.

    Here’s my current and ever-evolving toolbox:

    TimeDoctor – great management tool for remote workers
    Outgrowing Quickbooks and converting to Zoho Books
    Leaving Sales Force and converting to Zoho CRM
    Leaving Mailchimp and moving to Zoho Campaign
    Smartsheet and Zoho Projects
    Zapier
    Leaving Bill.com and moving to Zoho/Forte
    Leaving SpringAhead Time & Expense and moving to Zoho Time & Expense
    Zenefits for HR – looking at Zoho People
    Gusto for payroll
    Right Inbox
    Schedule Once
    Ring Central
    Zoom
    GoToMeeting
    Zoho Assist
    Upwork (formerly Elance)
    Indeed for recruiting
    Gsuite
    Square Appointments
    Zoho Subscriptions
    Zoho Desk
    Memberspace
    Privy
    Digioh

    • David A. Fields
      April 11, 2018 at 9:21 am Reply

      Wow, Mark, that’s quite a list! Thank you for all the contributions and suggestions. It looks like you’re a heavy user of Zoho’s platform. I, personally, have not been a user, but it looks like they have a broad suite of useful offerings.

Leave а Comment

Your email address will not be published. Required fields are marked *

Prev Article

Two Gifts I Think You Need

Next Article

Two Exercises to Build Your Confidence [For Consultants]

NEVER MISS A GREAT ARTICLE ON CONSULTING

Subscribe to receive insiders’ access to information and resources that will help you grow your consulting firm.

Note: By subscribing you are confirming that you have read and agree to our terms of service and privacy policy. You are also confirming your consent to receive emails from David about his articles, programs and recommendations.

Firm Type